Privacy Policy

Privacy Policy

This Privacy Policy explains how PrintWave Studio processes personal data in connection with its website and print services. It applies to inquiries, file submissions, proof review, order handling, local delivery or collection, and related communications.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel

Contact Information

Email contact
Telephone contact
+966 51 637 1980
Postal address
2575, طريق الملك عبد الله بن عبد العزيز, الرياض, SA
Privacy contact

Use the contact details below for questions about this policy or the handling of personal data.

User Rights

Your Rights

Subject to applicable law, you may request access to your personal data, correction of inaccurate information, deletion of data that is no longer required, or restriction of certain processing. You may also object to processing in some circumstances and withdraw consent where processing is based on consent.

Available rights depend on the nature of the data and the legal basis for processing.
Requests

How to Make a Request

To protect privacy and security, we may ask for information needed to verify a request and to understand the data involved. If a request cannot be fully satisfied, we will explain the reason where permitted by law.

Requests are reviewed against identity and scope before any disclosure or correction is made.
Data Retention

Data Retention

Personal data is retained for the period necessary to handle the request, complete the order, maintain business records, resolve disputes, and meet legal or accounting obligations. When data is no longer needed, it is deleted, anonymized, or archived in a restricted form where appropriate.

We keep data only for as long as needed for service, recordkeeping, or legal purposes.
Policy Updates

Policy Changes

The updated version will apply from the date it is posted on the website unless a different effective date is stated. Where a change is material, we may provide additional notice through the site or by direct communication if appropriate.

We may revise this policy when our practices, services, or legal obligations change.
Data category

Data We Collect

We may collect contact details, order information, uploaded image files, file specifications, consultation details, payment-related records, delivery or collection instructions, and technical data such as device, browser, and usage information. Where users submit artwork or photographs, we also process the content of those files to provide printing and proofing services.

The data we collect depends on the service request and the way the website is used.
Collection source

How We Collect Data

We receive data from website forms, email correspondence, file uploads, and service interactions such as inquiries, proof review, and order confirmation. We may also obtain limited information from payment processing, delivery coordination, and basic website analytics or security tools.

Most information is provided directly by the user, while some technical data is generated automatically.
Cookie type

Cookie Types

Cookies and similar technologies may include strictly necessary cookies, functional cookies, and limited analytics or performance cookies. Necessary cookies support core site operation and security. Functional cookies help remember basic preferences. Performance cookies help us understand how the site is used so we can maintain and improve it.

We use only the cookie categories needed for operation, performance, and basic preference handling.
User control

Cookie Controls

You may manage cookies through your browser controls and, where available, any on-site preference tools. Disabling some cookies may affect site functions such as form handling, session continuity, or security features.

Browser settings can usually be used to block or remove cookies, subject to the limitations of the site.
Processing category

How We Use Data

We use personal data to respond to inquiries, review uploaded files, confirm print specifications, prepare quotes, produce and package orders, arrange local delivery or collection, process payments, manage customer communications, maintain records, secure the website, and meet legal obligations. We also use limited technical data to diagnose issues, prevent abuse, and improve site performance.

Processing is limited to the operational and compliance purposes described here.
Third-party sharing

Service Providers

We may share data with payment processors, delivery or collection partners, website hosting providers, file handling tools, and other operational vendors that support our services. These parties are expected to use the data only for the services they provide and to maintain appropriate confidentiality and security measures.

Service providers receive only the information needed to perform their assigned functions.